Install Pros® Customer Reviews

        
 5.0 
   Top Rated 
 Service 2026
 verified by Trustindex 
 Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.

     EXCELLENT

Starlink Installations

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      Posted on Google  
   
   Claire Snead 
 37 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Good
  
 
     Posted on Google  
   
   Debbie Carr 
 60 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great help sorting out our television internet issues Thankyou
  
 
     Posted on Google  
   
   Neil Hosie 
 63 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Ray was the most responsive and rapid, quality, customer service legend I have dealt with in some time. This sets the bar.
  
 
     Posted on Google  
   
   Liz Felton Gerber 
 66 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We had a few issues after installation and these have been dealt with very quickly and professionally. Well done to James and the engineer Dan who looked after us so well!
  
 
     Posted on Google  
   
   David Pepper 
 99 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I was treated with unending patience over an extended phone call. Thank you very much. All problems successfully resolved. Wonderful service, much appreciated.
  
 
     Posted on Google  
   
   Diana Rosser 
 101 days ago
 
 
 Trustindex verifies that the original source of the review is Google. James at Install Pros has been amazing. Although I’ve had a few teething problems with setting up my 3 Landline Extensions James has been like a dog with a bone and hasn’t stopped investigating the problem and has got it sorted. Great Customer Care and so friendly, professional and helpful. A true credit to the company. Would highly recommend.
  
 
     Posted on Google  
   
   Karen Hartshorn 
 131 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Had unexpected phonecall from install plus letting me know they are there if I need them. Excellent display of support
  
 
     Posted on Google  
   
   Michael Cookson 
 138 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Simon is perfect for the job that he does!

My scenario was a little complex and numerous. After three months trying to get broadband the conventional way, I ended up calling Instal Pros, as I was advised to do so by someone in the broadband provision business.

Apprehensive I did call Install Pros and Simon was on the other end.

He listened and empathise and I could tell that my scenario of let down after let down(causing me much grief and loss of reputation, as I work from home) Simon was very understanding and then began to ask me questions to enable him to determine a solution.

Simon proposed the solution and we discussed the varying aspects of it and I decided to go for it.

The big difference with Install Pros is that you instantly and always get to speak to a human being, not a robot it AI. There is no waiting and once you speak to and Install Pro person, they stay with you as you have a direct line of communication to them and they to you, which is beyond comforting, given the dozens of hours I have spent on hold with other companies, only to then get a robot only then for the line to drop out and always with zero progress.

So after three very time consuming and frustrating months trying to get broadband installed into my home and nothing happening for due to 100's of excuses; I called Install Pros, spoke to Simon and it was book for three working days later!! Enough said I think.
  
 
     Posted on Google  
   
   Mike H N Fisher 
 156 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I was so impressed with the service, knowledge and competence of Summer.
She was like a complete breath of fresh air in what had been a sea of complete morons. If the proposed installation takes place as promised & paid for on Thursday somebody needs to thank Summer.
Mike
  
 
     Posted on Google  
   
   Andreas Kolezi 
 176 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great service
Super fast and incredibly helpful very good prices too.

Thank you very much Jordan ❤️